Effective Date: 03-01-2026

Bob’s Que (“we,” “our,” or “us”) operates the website bobsque.com and provides a BBQ ordering and notification service. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you use our website or join the BBQ queue, we may collect:

• Name

• Phone number

• Order details (e.g., selected items, quantities)

• Optional contact information (if provided)

We only collect the information necessary to process your order and notify you.

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2. How We Use Your Information

We use your information to:

• Process and manage your BBQ order

• Send SMS notifications about your order status (e.g., received, being prepared, out for delivery)

• Communicate important updates related to your order

• Improve our service and customer experience

We do NOT use your information for unsolicited marketing

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​3. SMS Communications

• Users opt in by texting JOIN to 928-228-4783 as displayed on the Bob’s Que website (https://bobsque.com).

• By texting JOIN, you consent to receive SMS messages from Bob’s Que related to BBQ order and delivery updates.

• Message frequency varies. Message and data rates may apply.

• You can opt out at any time by replying STOP to any message. For assistance, reply HELP.

• Users must initiate the message themselves to opt in.

• We do not send marketing messages and do not share your information with third parties for marketing or promotional purposes.

​4. How We Share Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party services only as needed to operate our business, including:

• Wix (website hosting and forms)

• Airtable (order tracking)

• Twilio (SMS messaging)

These providers are used solely to deliver our services.

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5. Data Retention

We retain your information only as long as necessary to:

• Fulfill your order

• Maintain basic business records

• Improve service operations

6. Data Security

We take reasonable measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights

You may:
- Request removal of your information
- Opt out of SMS communications at any time (reply STOP)

To make a request, contact us at: orders@bobsque.com

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8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 orders@bobsque.com
🌐 www.bobsque.com

Disclaimer: Friends-only cost share for backyard bbq. Not for sale. Not catering. Not a business