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A legal disclaimer
 

Terms and Conditions for Bob’s Que

Effective Date: 03-01-2026

Welcome to Bob’s Que (“we,” “our,” or “us”). By using our website (bobsque.com) and joining our BBQ queue, you agree to the following Terms and Conditions.

1. Service Overview

Bob’s Que provides a BBQ ordering and notification service where users can:

  • Join a queue for BBQ items

  • Submit order preferences

  • Receive SMS updates regarding order status (e.g., received, ready for pickup)

2. Order Process

  • Orders are submitted through our website form

  • Submission does not guarantee availability

  • Orders are fulfilled on a first-come, first-served basis

  • We reserve the right to limit quantities or substitute items based on availability

3. Pricing & Payment

  • Prices (if applicable) are communicated at pickup or through direct communication

  • Payment terms will be provided at time of fulfillment

  • We reserve the right to adjust pricing at any time

4. SMS Notifications & Consent

By submitting your phone number, you agree to receive SMS messages from Bob’s Que related to your order.

These messages may include:

  • Order confirmation

  • Status updates

  • Pickup readiness notifications

Message Terms:

  • Message frequency varies

  • Message & data rates may apply

  • Consent is not a condition of purchase

Opt-Out:

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

5. User Responsibilities

By using our service, you agree:

  • To provide accurate information

  • Not to submit false or duplicate orders

  • Not to misuse or disrupt the service

6. Cancellations & Changes

  • Orders may not be guaranteed once submitted

  • Changes or cancellations may not be possible due to preparation timing

  • We reserve the right to cancel orders if necessary

7. Limitation of Liability

Bob’s Que is not liable for:

  • Delays in order fulfillment

  • Item availability limitations

  • SMS delivery delays or failures caused by carriers

  • Any indirect or incidental damages

8. Third-Party Services

We use third-party platforms to operate our service, including:

  • Wix (website/forms)

  • Airtable (order tracking)

  • Twilio (SMS messaging)

We are not responsible for outages or issues related to these services.

9. Privacy

Your use of our service is also governed by our Privacy Policy, which explains how your data is collected and used.

10. Modifications

We may update these Terms at any time. Continued use of the service constitutes acceptance of any changes.

11. Contact Information

If you have questions about these Terms, contact us:

📧 orders@bobsque.com
🌐 www.bobsque.com

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